Shipping policy

IoTNVR EU understands that getting your items quickly is important to you, so we make every effort to process your order quickly. When you order from our website, you can expect your products to ship within 48 hours at most. Please note.


International Shipping(shipping from China):

Some of our products is in Chinese warehouse. We will use FedEx or DHL, and we will choose the service best to meet your delivery requirements.

For international orders there may be COD charges based on destination country, for duties and taxes these are payable by the customer.

Packages will be delivered in 3 - 7 business days, delivery by the end of the 7th business day (Monday – Friday)
Weekend delivery is not available. 


International Shipping Customs, Duties & Taxes:

International shipping rates cover shipping charges only. Please note that duties, taxes and carrier brokerage fees are not included in your order amount at checkout. Duties and taxes may be due to the parcel carrier upon delivery. These fees will be assessed by the parcel carrier, and must be paid by the order recipient.


Customs policies vary widely from country to country; please contact your local customs office for more information. When customs clearance procedures are required, it can cause delays beyond our original delivery estimates.


Europe Shipping Policy

For some products, we will ship from Europe inside country warehouse, for example Germany etc.                                          The order is generally shipped in 1-2 business days. 
Business days are Monday-Friday, excluding holidays.
We do not process, ship or deliver orders on Saturdays or Sundays.
We reserve the right to use any carrier that meets the delivery promised to you.

Still have questions?

Email Us: eu@iotnvr.com