Shipping Policy
General Shipping Info
1.Shipping address should be input without any special symbols to help the courier company recognize your address in the system. We will ship according to the shipping address you provided, please notify us any address change before your order is marked "Processing" to avoid parcel loss.
2.Please contact our customer service staff immediately if you need to cancel or altered an order. Once your order has reached "Fulfilled" status, it can no longer be canceled or altered in any way. To avoid complications, please recheck your shopping cart before checkout.
3.We can ship all in-stock orders within 2 business days as your order has been confirmed.
4.All items are inspected before dispatch and are carefully hand-packed.
5.With standard courier practice, you need to check the contents of the parcel before signing for your goods. If you do not we can't be held responsible for any damage that may have occurred in transit.
Shipping Options
We offer UPS and competitively priced DHL/FedEx shipping service.
Shipping - US.
Free UPS Ground shipping on Retail Orders Over $300.00 in the 48 contiguous US States.
If you are in a hurry you can pick a 2 day delivery or overnight when placing the order.
Orders to Alaska, Hawaii, and the US Virgin Islands take 6 to 8 business days. Please select the shipping option that best suits your delivery needs during "Checkout."
You will receive a notification email when your order is dispatched with your tracking details.
We reserve the right to use any carrier that meets the delivery promised to you.
Shipping - Overseas.
We ship outside the U.S. when purchases are made online.Your order will be sent out via International Shipping.
You will receive a notification email when your order is dispatched with your tracking details.
Customs, Duties and Taxes
You should expect to pay any amount charged by the government in your respective country. This includes, and is not limited to, duties, taxes and any extra fees charged by the courier
company. We will not hold responsible for any extra charges once the original package has been shipped. If the customer refuses to pay these extra charges, the return shipping and
any additional fees will be taken out of the cost of the order, with any remaining funds being refunded to the customer.
Customs are quite different in each country. please comment while you are placing order about the requirements, we will support as much as possible.